Omega IT Solutions values customer satisfaction and fairness. This Refund Policy outlines the conditions under which refunds may be applicable for services provided by Omega IT Solutions.
Refund Eligibility:
Custom IT, Web, or Programming Services: Non-refundable once work begins.
Digital Marketing or SEO Services: Non-refundable once campaigns start.
Consultations: Non-refundable once delivered.
Deposits and Cancellations:
Deposits are non-refundable after project initiation.
Cancellations before work begins may receive partial refunds minus fees.
Refunds are discretionary for unperformed services.
Service Revisions:
Omega IT Solutions will make reasonable efforts to address concerns or revisions within the agreed project scope.
Refund Processing:
Approved refunds, if any, will be processed through the original payment method within 7–10 business days.